Overview
This Privacy Policy explains how Nuuki collects, uses, and protects your information when you use our app and services.
1. Information We Collect
- Account & Contact (e.g., name, email, username)
- Device (e.g., device model, OS version, language)
- Usage (e.g., in-app actions, screens visited)
2. How We Use Information
- Provide, maintain, and improve Nuuki
- Personalize your experience
- Communicate with you about updates and support
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information and we do not share data with data brokers. We may share limited data with:
- Service providers who help operate or improve the app (under contract and only as needed)
- Measurement partners (e.g., AppsFlyer) to help us understand installs and engagement. We only use AppsFlyer in a way that reads the IDFA if you grant tracking permission via Apple’s App Tracking Transparency prompt; otherwise we operate with SKAdNetwork-only measurement.
- Authorities, when required by law
- Other users, only as authorized by you
4. Data Security
We implement industry-standard measures to protect your data. However, no system is completely secure.
5. Data Retention
We retain information only as long as necessary to provide services or meet legal requirements. Some in-app content is ephemeral by design and is removed automatically after viewing or after a set time window.
6. Your Rights
- Access, correct, or delete your personal information
- Withdraw consent where processing relies on consent
- Request data portability
You can exercise these rights in-app where available or by emailing support@nuuki.app.
7. Children’s Privacy
Nuuki is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.
9. Contact Us
Questions? Reach us at support@nuuki.app.
10. Account Deletion
You can permanently delete your account directly in the app: User → Settings → Delete Account. Deletion is irreversible. We delete personal data from our active systems within 30 days of your request; logs and backups are purged within 90 days, except where retention is required by law. You are not required to call or email to complete deletion.
11. App Tracking Transparency
We do not use your data to track you across apps or websites owned by other companies unless you grant permission. If we perform measurement for advertising attribution, Nuuki will first display Apple’s AppTrackingTransparency permission request before any tracking occurs. If you do not allow tracking, we use SKAdNetwork-only measurement and do not read the IDFA. We may A/B test our pre-prompt screens to improve clarity; your choice in Apple’s system prompt controls whether tracking occurs.